AI sales agent for Holistica
Situation
80% of incoming inquiries on Instagram and WhatsApp were single messages — people asking about offers but never engaging again. Sales was spending time replying to all of them, most going nowhere.
Action
Did the product work — ran client interviews to understand the brand's voice, then defined the agent's behavior, tone, escalation logic, and knowledge base. Led the implementation: built the agent and connected it to Instagram and WhatsApp.
Result
AI agent handles the dead-end inquiries autonomously. Sales only replies to leads that matter — freeing their time for conversations that actually convert.
AI strategy for Womy
Situation
A hospitality platform wanted to leverage AI but didn't know where to start or what was actually worth building.
Action
Ran discovery in one month. Defined vision, strategy, and roadmap for AI analytics modules — NLP review analysis to uncover segments, offering forecasting, data-driven upsells.
Result
Identified and validated a €150–250K ARR opportunity through new subscription and upsell models the platform hadn't considered.